About HotWax Systems

Value meet vision

Nothing makes us happier than sharing our world-class expertise and passion for excellence with our clients, and knowing that we’re delivering unmatched value at an affordable price point.

Whether you access our expertise via one of our customer-friendly HotWax Commerce licensing options or an expert OFBiz custom consulting process, our goal is to help you build a truly successful business.

With HotWax Commerce as the platform powering your modern digital commerce architecture, you can enjoy a top-notch storefront and robust ERP functionality, all at a fraction of the standard market cost for a comparable system.

And with our OFBiz consulting services, you can get custom-configured commerce solutions backed by deep e-commerce experience from some of the best OFBiz minds on the planet.


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    Affordable ERP

    Nearly two decades ago, we realized that many worthy enterprises simply couldn’t make the leap from struggling start-up to thriving online business. Why? Because rapid growth required more ERP functionality than they could afford. Our strong entrepreneurial values led us to create a solution for this problem–affordable ERP. Our goal was to level the playing field so that every entrepreneur had access to the tools needed to turn a rapidly growing business into a thriving concern. We believe that we’ve literally written the book on affordable ERP–this time, with a happy ending for all.

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    Meet the global OFBiz experts

    Back in 2006, we set out to become the world’s leading OFBiz experts. We started by hiring the brilliant minds who actually created OFBiz, then brought together the top global talent. Today our network of experts spans four continents. Through our relationships with the Apache Software Foundation open source ecosystem, we’ve worked to continuously drive innovation in the Apache community. From our CTO chairing the project management committee for Apache OFBiz, to our employees who are OFBiz core committers, the open source community is where we thrive.

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    Customer-friendly licensing options

    Our goal is to help your business thrive. That’s why we’ve consciously created customer-friendly licensing options to help businesses of all sizes—and at any point along the customization continuum–find a flexible and affordable option. We want you feel supported, enjoy a solid value for your investment, and then to be able to focus on what you do best–building your business. We take your success personally.

Join our team.

HotWax Systems develops commerce solutions that drive innovation–and we’re looking for that innovative spirit in our team members as well.

Explore current opportunities >

Mike Bates, CEO

Mike founded HotWax Systems in 1997 and is our chief executive. His career in web application sales, marketing, design and development spans two decades, and he is a long-time open source software advocate. These days, Mike is focused mainly on sales, marketing, and business development, while also managing key accounts. He has led high-profile web software projects for numerous national and global brands and has taught web development courses at the graduate level. After graduating Summa Cum Laude from the Middlebury Institute of International Studies at Monterey with a B.A. in International Studies, Mike earned his MBA in International Management from the Fisher School. Mike is a Leadership Utah alumnus and works with his family to support the International Rescue Committee.


Mike Bates


Jacopo Cappellato

Jacopo Cappellato, CTO

Our chief technologist, Jacopo joined the HotWax Systems executive team in 2008. Jacopo is also vice president at the Apache Software Foundation, where he serves as chairperson of the Apache OFBiz Project Management Committee. He began participating actively in the OFBiz project in 2003, and has dedicated thousands of hours to managing and contributing to OFBiz. A well-known open source software advocate, Jacopo participates in and contributes to multiple additional open source projects and communities, and has spoken at open source software conferences in the U.S. and Europe. Prior to joining HotWax Systems, Jacopo participated in several ERP projects for TAU Informatica and contributed the manufacturing application to OFBiz. Jacopo graduated from the University of Padua with an M.S. in Computer Science Engineering. Jacopo enjoys martial arts, graphic novels, and rooting for his favorite Italian football team. Go Fiorentina!


Anil Patel, COO

Anil leads operations for HotWax Systems, leveraging a global talent pool to ensure that the highest quality product is delivered at maximum value for our customers. He also oversees HotWax University, an intensive Apache OFBiz training program for members of the HotWax Systems team. A technology innovator, Anil founded Aditisoft in Indore, India in 2001, which HotWax Systems purchased in 2007. He has long championed the Apache OFBiz open-source project, and is an integral member of the OFBiz community, serving both as a committer and a member of the OFBiz Project Management Committee. Anil graduated from Sagar University in Madhya Pradesh, India, with a Bachelors of Engineering in Electronics and Telecommunications. Anil enjoys Bollywood movies, family pizza nights, and riding his Royal Enfield to the local coffee shop for a third wave espresso.


Anil Patel