“One year after implementing HotWax Commerce, our sales are up more than 400%. That kind of growth simply wouldn’t have been possible without the right digital commerce/ERP system to support our operation. From the first collaborative strategy session right through to ongoing project support, HotWax Systems has been there for us in every way.” Matt Dotson, COO, Skootz

Problem The Story.

In 2012, Skootz.com launched its first e-commerce store, utilizing Magento. Less than two years after the initial site launch, Skootz found that a more powerful and robust e-commerce solution and ERP system were needed. And quickly. The demand for its officially licensed Bandz, Lacez and Replacez products had skyrocketed. But sometimes growth is painful, and soon the Skootz  operation began slamming into the many barriers inherent in its existing e-commerce system.

Skootz needed a better e-commerce solution. A solution powerful enough to centrally manage an increasing number of e-commerce orders. A solution sturdy enough to  fulfill sizable B2B orders from stadiums, arenas, universities, teams and retailers. A solution flexible enough to handle orders of widely varying quantities–from single bands to tens of thousands of bands–out of just one warehouse. A solution robust enough to accurately track inventory for hundreds of SKUs, with new products being added weekly.

 The Solution.

To remove restrictive barriers and empower the company to grow successfully, Skootz turned to HotWax Systems for an end-to-end commerce solution. HotWax Commerce, an enterprise-class, open source, digital commerce solution was a great starting point. The global leader in Apache OFBiz, HotWax Systems collaborated with Skootz to configure HotWax Commerce to support current needs and to meet future technology needs.

In less than six months, HotWax Systems delivered in a big way,implementing a redesigned storefront using the latest mobile first/responsive design. It also launched a full-featured e-commerce solution including ERP to support both the growing e-commerce channel and the rapidly expanding B2B channel. Built on the Apache OFBiz framework and customized by HotWax Systems, HotWax Commerce continues to deliver centralized order management, inventory and fulfillment. And all this regardless of order size and order placement method.

 The Next Chapter.

With ongoing dedication to planning for the future, HotWax Systems has crafted a detailed roadmap of additional features and functions. These will support future growth plans and empower Skootz to better utilize expanded access to sales and inventory data.

This information  can make all the difference in forecasting, supply chain management, and payment of royalties. HotWax Systems is proud to continue to play a key role in transforming Skootz’s growing pains into unprecedented progress and success.