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Omni-channel order management

Your e-commerce can do it all.
Any channel. Anywhere. Any time.

Your on‐the‐go customers need always‐there commerce. With omni‐channel order management from HotWax Commerce, you decide the sales channels that best suit your customers and we’ll do the rest. It’s a simple solution for complex channels: direct to consumer, wholesalers and distributors, B2B2C, EDI and drop ship, point of sale, and traditional e-commerce. Let HotWax Commerce manage your sales all in one place–so you can manage your business everywhere.

Sales Order Screen
Search Screen

Get SOLR power.

No more scrambling to track down orders. With SOLR powered faceted search, it’s easy to find orders fast. Use our unlimited search and filter capabilities to look up orders by channel, priority, status, size, and more.

Manage Orders Screen

Don’t just manage expectations, exceed them.

From the moment an order’s accepted, until the instant it’s complete — manage the process quickly and easily. Find any order with the click of a button. Then process returns, exchanges, cancellations or re-orders, regardless of where the order was placed.

Don’t just manage expectations, exceed them.

From the moment an order’s accepted, until the instant it’s complete — manage the process quickly and easily. Find any order with the click of a button. Then process returns, exchanges, cancellations or re-orders, regardless of where the order was placed.

Manage Orders Screen

Grow on.

Today e-commerce, tomorrow a brick and mortar boutique, next a global distributor. Make sure your dreams for expansion aren’t limited by your order management system. With HotWax Commerce, you’ll become more efficient than ever, so you can provide optimal customer service that leads to greater loyalty.

Order Management Overview

HotWax Commerce Features