True omnichannel means a seamless customer experience across all platforms. The online experience is the same as the brick and mortar experience. This comes from solid, up to the second communication on products, services, returns, and customer relations. All of that is based on forward-thinking, adaptive OFBiz innovation technology.
If the problem is developing better customer relationships, the solutions are a global view of all inventory on all platforms. Accurate, detailed product information, and effective distribution, getting the products where the customers want it when they want it. Apache OFBiz means a positive customer experience at every single touchpoint. Build and sustain better customer relationships.