Enterprise systems delivered for 50+ organizations worldwide, including

    Herman Miller
    Cabi
    Ware2Go
    Spoonful of Comfort
    Warby Parker

    Your business runs on Apache OFBiz. Who is looking after it?

    Sound familiar?

    You don't need a new system. You need people who know this one inside out.

    • You're stuck on an outdated version and unsure how to upgrade safely.
    • Security releases are waiting because no one is sure they are safe to apply to your custom code.
    • Integrations break when a carrier, marketplace, or payment provider changes its API.
    • The same bugs keep coming back, and the system slows down as your business grows.
    • Your original developer or vendor has left, and no one fully understands the system anymore.

    Apache OFBiz support and maintenance, from one team.

    Everything that keeps a live Apache OFBiz system healthy: the integration that breaks, the upgrade you keep postponing, and the production issue that cannot wait.

    Apache OFBiz integration support

    We keep carriers, marketplaces, and accounting systems connected to Apache OFBiz, and repair the link when an API changes.

    Apache OFBiz upgrades

    Move to a current release with your custom components mapped and tested before cutover.

    Security releases and patches

    Official Apache OFBiz security releases applied to your system and tested against your customizations.

    Bug fixes and root cause analysis

    Production issues traced to their real cause, so the same incident does not come back next month.

    Performance tuning

    Faster screens, reports, and batch jobs as your data and order volume grow.

    Proactive monitoring

    Problems flagged early, before they reach your warehouse floor or order desk.

    Cloud and on-premise support

    Apache OFBiz on AWS, Azure, Google Cloud, or your own servers, with the DevOps work that comes with it.

    Data migration

    Legacy data moved into Apache OFBiz and validated before anyone switches over.

    Talk to an expert

    Have an Apache OFBiz system that needs attention? Share your work email and an Apache OFBiz expert will get back to you about upgrades, fixes, or ongoing support.

    The Apache OFBiz team at HotWax Systems

    Support from the people who maintain the platform.

    Chances are, part of the Apache OFBiz code your business runs on was written by the people on this team.

    • Led by the Apache OFBiz PMC Chair
    • PMC members and committers with write access to the Apache OFBiz codebase
    • Every Apache role is public on apache.org
    Jacopo-hws

    Apache OFBiz PMC Chair

    Jacopo Cappellato

    Co-founder and CTO, HotWax Systems

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    Anil Patel

    Apache OFBiz PMC Member

    Anil Patel

    Co-founder and CEO, HotWax Systems

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    Ashish

    Apache OFBiz PMC Member

    Ashish Vijaywargiya

    VP of Operations, HotWax Systems

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    Swapnil

    Apache OFBiz PMC Member

    Swapnil Shah

    VP of Consulting, HotWax Systems

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    mridul-pathak

    Apache OFBiz PMC Member

    Mridul Pathak

    VP of Technology, HotWax Systems

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    divesh-dutta

    Apache OFBiz Committer

    Divesh Dutta

    VP of Growth Strategy, HotWax Systems

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    Deepak Dixit- B&W

    Apache OFBiz PMC Member

    Deepak Dixit

    VP of Technology, HotWax Commerce

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    arun-patidar

    Apache OFBiz PMC Member

    Arun Patidar

    VP of Information Systems, HotWax Systems

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    ratnesh-upadhyay

    Apache OFBiz Contributor

    Ratnesh Upadhyay

    Senior Manager, HotWax Systems

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    chandan khandelwal

    Apache OFBiz Contributor

    Chandan Khandelwal

    Senior Manager, HotWax Systems

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    devanshu-vyas

    Apache OFBiz Contributor

    Devanshu Vyas

    Engineering Lead, HotWax Systems

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    How Apache OFBiz support works with HotWax.

    No long ramp-up and no starting over. Apache OFBiz committers learn your system, fix what is urgent first, and stay with you.

    1. Handover and access

      We start from your code repository and environments. If another vendor holds them today, we help you request a complete handover.

    2. Review

      We study your release, custom code, integrations, and infrastructure, and write down what we find, so the knowledge stops living in one person's head.

    3. Stabilize

      We fix what hurts most first: blocking bugs, pending security releases, and the slow spots your users feel every day. Where it helps, we can overlap with your current vendor before taking over.

    4. Ongoing support

      The same engineers stay on your system for upgrades, fixes, and whatever the business needs next. Clients can keep 3 to 4 HotWax engineers as their permanent team.

    Not sure what state your system is in? Talk to an Apache OFBiz expert about where to start.

    Compare your options for Apache OFBiz support.

    What matters Your own team alone A generalist IT vendor HotWax Systems
    Apache OFBiz depth
    Limited to what one or two people know
    General Java skills, little Apache OFBiz experience
    Apache OFBiz committers and PMC members
    Framework-level bugs
    Worked around in custom code
    Worked around in custom code
    Fixed in the framework and contributed back to Apache OFBiz
    Upgrades
    Often postponed
    Risky without Apache OFBiz depth
    Planned around your custom code
    Disruption to the business
    Low, until a key person leaves
    Higher while they learn Apache OFBiz on your system
    Low: your system keeps running while we improve it
    What you get
    Staff time pulled from other work
    Hours spent learning Apache OFBiz on your project
    Engineers who already know Apache OFBiz
    Who owns the code
    You
    Varies by contract
    You. No vendor lock-in

    Apache OFBiz depth

    Your own team
    Limited to what one or two people know
    Generalist vendor
    General Java skills, little Apache OFBiz experience

    HotWax SystemsApache OFBiz committers and PMC members

    Framework-level bugs

    Your own team
    Worked around in custom code
    Generalist vendor
    Worked around in custom code

    HotWax SystemsFixed in the framework and contributed back to Apache OFBiz

    Upgrades

    Your own team
    Often postponed
    Generalist vendor
    Risky without Apache OFBiz depth

    HotWax SystemsPlanned around your custom code

    Disruption to the business

    Your own team
    Low, until a key person leaves
    Generalist vendor
    Higher while they learn Apache OFBiz on your system

    HotWax SystemsLow: your system keeps running while we improve it

    What you get

    Your own team
    Staff time pulled from other work
    Generalist vendor
    Hours spent learning Apache OFBiz on your project

    HotWax SystemsEngineers who already know Apache OFBiz

    Who owns the code

    Your own team
    You
    Generalist vendor
    Varies by contract

    HotWax SystemsYou. No vendor lock-in

    What clients say after working with us.

    We selected HotWax Systems because the team brought extensive Apache OFBiz experience, particularly with bringing several of the founding members, authors and architects of the OFBiz open-source platform itself.
    Kris Shenk CEO, Cabi
    HotWax Systems as an organization, proved to be a skilled, trustworthy, and hardworking vendor. When we needed an answer, their expertise shined. When we need a change to the source project, they were able to quickly design and integrate our changes for reuse by the entire community.
    Michael Knott Sr. Manager, IT Applications Development, United
    We needed a partner… to be creative, inspiring, patient, and excel at detail management. HotWax Systems accomplished this and more.
    Kelli Gierz Program Manager, Herman Miller

    See how other teams run on Apache OFBiz. Read our industry case studies

    Frequently asked

    Apache OFBiz support questions, answered

    Yes. We support systems on older releases, review the gap to the current one, and plan the upgrade around your custom code.

    Yes. We start from your code and environments, then our engineers learn and document the system before taking over support.

    Companies where Apache OFBiz runs a core process such as orders, inventory, warehouse, manufacturing, or procurement. If a packaged product fits you better, we will tell you.

    No. Customized Apache OFBiz systems are what we support every day.

    No. We stabilize the system you run today, then recommend whether and when to upgrade. The decision stays yours.

    No. We work alongside your team and add the Apache OFBiz depth it is missing.

    You do, with no vendor lock-in. The code, the data, and the roadmap stay yours.

    Yes. We support Apache OFBiz on AWS, Azure, Google Cloud, or your own servers, including the DevOps work that comes with it.

    Yes. See our Moqui development, consulting, and support services.