OFBiz Innovation

    True omnichannel means a seamless customer experience across all platforms. The online experience is the same as the brick-and-mortar experience. This comes from solid, up to the second communication on products, services, returns, and customer relations. All of that is based on forward-thinking, adaptive OFBiz innovation technology.

    If the problem is developing better customer relationships, the solutions are a global view of all inventory on all platforms. Accurate, detailed product information, and effective distribution, getting the products where the customers want it when they want it. Apache OFBiz means a positive customer experience at every single touchpoint. Build and sustain better customer relationships.

    OmniChannel Order Management

    OmniChannel Order Management

    Successful commerce is so much more than a transaction. Today’s competitive shopping landscape leaves no room for customer dissatisfaction. Online and offline sales demand the right tools used to elevate the right product to the right buyer. The solution demands a global view of inventory, accurate product information, and efficient distribution – allowing you to impact the most positive overall customer experience at every touchpoint.

    SOLUTION HIGHLIGHT

    Cabi

    Relationship:

    The largest direct seller of women’s clothing in the US with more than $350 million yearly revenue, all through the HotWax platform

    7-year partnership with HotWax team

    Performance:

    Developed and support customized solutions for B2C E-commerce, B2C E-commerce Mobile App, OMS, WMS

    Complex commissions and hierarchy management of MLM and their payment processing

    Highlights:

    Peak season orders are 20,000 orders/hour across the channels, including B2C/POS mobile apps

    HotWax engaged for preferred solution over Oracle Commerce

    Bottom-line benefits with open source solution:

    INCREASED SPEED-TO-MARKET

    OMNICHANNEL SALES ENABLEMENT

    PRICING STRATEGY TRANSPARENCY

    IMPROVED MARGINS & INCREASED REVENUE

    IMPROVED AGILITY & EFFICIENCY

    INCREASED VENDOR EFFECTIVENESS

    REDUCED INVENTORY CARRYING COSTS

    Ready to start your OmniChannel Order Management project?

    CONNECT WITH AN EXPERT

    Create, change, modify, update, improve.

    When free of license restrictions, the future is open.

    B2B2C

    B2B2C

    Organizations across the globe are reshaping their value chain to do business more effectively and efficiently. With so many benefits of selling directly to customers, it is essential that the system that powers your operations supports all angles of selling. It will have to deliver on order management, fulfillment, and tracking, secure payments, customer service management, all while providing a 360° view of all your B2B and B2C customer interactions.

    SOLUTION HIGHLIGHT
    B2B2C

    Relationship:

    The largest alliance of parts distributors, store owners, and service dealers in the US

    8 year partnership with HotWax team

    Performance:

    Custom B2B and B2C eCommerce platform, OMS and PIM

    Multiple external integrations, including marketplace and a distributor-centric B2B2C commerce app

    Highlights:

    Complex catalog management of 67 million SKUs/autoparts and related parts

    EDI integrations with manufacturers integrations with database management systems, and more

    Bottom-line benefits with open source solution:

    GREATER MARKET SHARE ACQUISITION

    COMPETITIVE ADVANTAGE WITH SOLUTION OWNERSHIP

    OWNERSHIP OF ALL CHANNELS AND REVENUE RELATIONSHIPS

    SIMPLIFIED, CUSTOMIZED, OPTIMIZED OPERATIONS

    LOWER PRICES TO CONSUMER WITH SUPPLY CHAIN BYPASS

    A MORE PREDICTABLE GROWTH TRAJECTORY

    SELF SERVICE ENABLEMENT WITH CONSISTENCY AND CONVENIENCE IN CUSTOMER EXPERIENCE

    Let’s innovate together

    CONNECT WITH AN EXPERT