HotWax Systems Listed in Gartner’s CRM and Digital Commerce Vendor Guides for Third Year in a Row


Open source service provider, HotWax Systems, was listed under the “On-Premises or Single-Tenant Hosted Applications,” “B2B Applications,” and the “Open-source Solutions” categories in Gartner’s Digital Commerce Vendor Guide.

2017 marks the third year in a row that HotWax Systems, the leading global service provider for the Apache OFBiz® application development, and creators of Apache OFBiz Accelerator, has been acknowledged in Gartner’s July 2017 The Gartner Digital Commerce Vendor Guide, 2017, and June 2017 The Gartner CRM Vendor Guide, 2017.

HotWax Systems Founder and CEO, Mike Bates said that: “Throughout the past three years, HotWax Systems and its open-source unified commerce platform, Apache OFBiz Accelerator, have been acknowledged in 13 different reports, articles, and guides pertaining to the digital commerce technology field. It is important that unified commerce solutions like Apache OFBiz Accelerator continue to accumulate accolades and build international awareness in the name of this emerging tech industry. Unified Commerce is, we’re convinced, the future of commerce.”

Digital trustworthiness to generate 20% more profit

According to Gartner’s Digital Commerce Vendor Guide, “by 2020, companies that are digitally trustworthy will generate 20% more online profit than those that are not… despite modernization of architecture and the APIs supporting the commerce ecosystem applications, integration challenges are pervasive for companies launching or upgrading their digital commerce initiatives, due to the many required connections.1

“From our experience,” noted Anil Patel, HotWax Systems COO and Apache Software Foundation Member, “clients who have opted for unified solutions, have witnessed sales growth of up to 400%, not to mention an increase in process efficiency, and a reduction of operational errors. There is no doubt in our mind that digital commerce will only evolve to better serve businesses and their customers, and that the fastest, most accurate enterprise products will most likely be the result of open-source collaboration.

“It’s an honor for HotWax Systems to be listed once more in both The Gartner Digital Commerce Vendor Guide, 2017, and The Gartner CRM Vendor Guide, 2017, among what we believe are some of the world’s most influential and popular digital commerce solutions,” – Mike Bates, HotWax Founder & CEO

HotWax Systems’ latest listing in Gartner’s July 2017 The Gartner Digital Commerce Vendor Guide, 2017 is under the “On-Premises or Single-Tenant Hosted Applications,” “B2B Applications,” and the “Open-source Solutions” categories. Jacopo Cappellato, CTO at HotWax Systems, and VP and Chair of the Apache OFBiz Project at The Apache Software Foundation, commented:

“Having our company and product acknowledged among what we consider some of the world’s most prominent Open-source software (OSS) solutions, is the result of many years of hard work, dedication, and most of all passion for OFBiz. Over the last decade, we have contributed over 15.000 man hours to the Apache OFBiz project, and have grown our team to include 10 OFBiz committers, and about a hundred trained OFBiz Developers. For us, Apache OFBiz is not just an open-source enterprise resource planning (ERP) framework, it is an integral part of our core product, and of our company at large.”

“We believe Gartner’s acknowledgement of HotWax Systems and Apache OFBiz Accelerator can only motivate us to keep up the good work, and continue strengthening our position as leaders in open-source software (OSS) solutions for Unified Commerce,” he added.

Great User Experience and Rising Star Awards? >> Read the Review

1. Gartner, The Gartner Digital Commerce Vendor Guide, 2017, Jason Daigler, Penny Gillespie, Mike Lowndes, Sandy Shen, Mark David Lewis, Yanna Dharmasthira, July 11, 2017

Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Apache OFBiz is a trademark of the Apache Software Foundation.

DATE: Jul 31, 2017
AUTHOR: HotWax Systems
Awards and Recognition