True omnichannel means a seamless customer experience across all platforms. The online experience is the same as the brick-and-mortar experience. This comes from solid, up to the second communication on products, services, returns, and customer relations. All of that is based on forward-thinking, adaptive OFBiz innovation technology.
If the problem is developing better customer relationships, the solutions are a global view of all inventory on all platforms. Accurate, detailed product information, and effective distribution, getting the products where the customers want it when they want it. Apache OFBiz means a positive customer experience at every single touchpoint. Build and sustain better customer relationships.