ERP Process

During the initiation of a custom ERP project, the team at HotWax will discuss the direction of the technology and how that will influence your business. We review best practices, discuss pitfalls to avoid, and together define a successful project. If a good fit is found, the collaboration is official.

The requirements gathering phase is the most critical step in ERP process solution development as it helps everyone get on the same page, in detail. This process may include mapping of existing business processes, identification of areas for improvement, creation of use cases, and a gap analysis to understand the efforts required and the order of operations.

Next, the plan for the execution of the custom ERP project is defined, creating a project road map and sorting priorities. Based on initiation conversations and requirements gathering, the team size, estimated duration and budget is analyzed, followed by iterative, sprint-based development.

This phase involves a continuous process of architecting, designing, analyzing, and implementing the ERP solution. It includes daily stand-up meetings with HotWax engineers and weekly client meetings with the client to review progress and clarify outstanding questions. We leverage mailing lists, wiki, phone, chat, and other tools for efficient communication. And project planning documents and issue tracking are transparent and shared with project stakeholders. The typical ERP development cycle flows in two-week iterations, with the latest version released regularly and often, to gain the feedback necessary to ensure client requirements are met.

Our custom ERP QA and testing procedures are comprehensive, with the practice adapted to meet the exact needs of the project. The team maintains a QA practice, in compliance with the QMS ISO 9001:2015, which defines the standard that ensures consistency of quality in the delivery of products and services across an organization. There are multiple instances to cleanly separate and manage development, staging, and production environments, with documentation to match at every level.

We minimize surprises with a continuously collaborative custom ERP process and regular releases to the client system. Our expert team at HotWax brings extensive experience on your behalf in support of a smooth delivery and production deployment.

Our team is available to train any combination of your developers and your end-users. They also maintain and support client systems, ensuring coverage for any complex requirements or new feature development as well as providing support needed to keep your ERP system optimized and running smoothly.